Users are managed from the 'Members' area in Nexus, which can be accessed by clicking on your profile icon, selecting the organization name, and selecting the 'Launch' icon displayed on the secondary menu.

Only users with 'Administrator' permissions for an organization can add and manage users on behalf of an organization. If you don't have the required permissions please contact an Organization Administrator for your account.

Users can be added to the organization from the 'Members' area. To start the process select the 'Invite Users' button which will lead to the 'Invite' user form to be displayed.

When creating a new user you will need to:

• Provide the individual's email address.
• Set whether they are an 'Administrator' for the account or a general 'User'.
• Set their application-specific access.

Once complete the individual(s) in question will be immediately sent an email inviting them to join the organization.

Please note only those with 'Administrator' permissions can add and manage users on the behalf of an organization. If you don't have the required permissions please contact an Organization Administrator for your account.

Users can be removed from an organization from the 'Members'. Find the individual you wish to remove and select the secondary menu option (a vertical ellipsis icon) displayed against the individual you wish to remove and select the required action. The remove option varies slightly depending on the status of the individual:

• If the individual has not yet completed the registration you can 'cancel' the invitation stopping the user from joining the organization.
• If the individual has completed the registration process and joined your organization you can 'Deactivate' the user. This immediately withdraws the individual's access to the account.

Please note only users with 'Administrator' permissions for an organization can remove users from an organization. If need these permissions please contact your Organization Administrator.

When a user registers for Nexus, we provide the option to join an organization. When a request to join an organization is made all administrators are informed and tasked with accepting or rejecting the request on the behalf of the organization. All requests and related information are managed from the 'Join Requests' tab in the Account Management area. Please ensure you review all the details before making a decision.

To make a decision select the 'Manage' button and then select one of the following options (all changes noted apply with immediate effect):

• Approve request - the requester is sent an email inviting them to join the organization.
• Deny request - The user remains unassigned to your organization and no further action is taken.

Please note only users with 'Administrator' permissions for an organization can review and decide on join requests.